Customer care • here to help

Get in Touch

Get in Touch provides the current CityRyde information, support route and practical next step for riders and Sarathis.

We're here to help! Reach out with any questions or feedback.
Indian mobility support team assisting a customer
CityRydeCustomer care • here to help
Browse Car Taxi location pages

Hyderabad

Non-EV Car Taxi 12

EV Car Taxi 12

Visakhapatnam

Non-EV Car Taxi 17

EV Car Taxi 17

Cab Fare Calculator Cab Sarathi Earnings

24/7 Support

Need immediate help? Contact our support team anytime.
+91 (824) 784-3841
support@city-ryde.com
Create Support Ticket

Our Offices

Headquarters
Nexus Business Centre
SBH Officers Colony, Mega Hills
Madhapur, Hyderabad
Telangana 500081
Regional Office

D. No: 9-14-5/18/4F, 5th Floor
Kotu Empire, VIP Road, Siripuram
Visakhapatnam
Andhra Pradesh 530003

Send us a Message

Verify your email above to unlock the rest of the form

Contact FAQs

Quick answers before you reach out
How do I contact CityRyde cab support?

Call +91 (824) 784-3841, email support@city-ryde.com, or create a support ticket at www.city-ryde.com/contact.html. Our team is available 24/7 for cab booking and Sarathi queries.

Where are CityRyde's cab offices located?

Our headquarters is at Nexus Business Centre, SBH Officers Colony, Mega Hills, Madhapur, Hyderabad, with a regional office serving our Visakhapatnam cab operations.

I need help with a cab booking or fare estimate — who do I ask?

Use the contact form on this page or call our support line for help with a cab near me, an airport cab, an outstation cab, or any car taxi fare query in Hyderabad or Visakhapatnam.

Can I contact CityRyde about bike taxi or auto taxi instead of a car taxi?

Yes. For bike taxi support visit cityryde-biketaxi.com and for auto taxi visit cityryde-auto.com. This page covers CityRyde car taxi (cab) support in Hyderabad and Visakhapatnam.